Learn the essential process of establishing a client's investment objectives and constraints, including practical methods, case studies, and real-world examples under the Canadian regulatory framework.
Having a clear sense of an investor’s objectives and constraints is absolutely vital when building a successful and lasting portfolio strategy. But, you know, sometimes it can feel like prying when you’re trying to get a sense of what the client truly wants—especially if the client is new to investing or simply not used to sharing so many financial, personal, and even emotional details. Still, establishing those objectives and constraints is the bedrock of a proper Investment Policy Statement (IPS), aligning the portfolio with what the client needs and expects.
Below, we’ll explore how an advisor can pinpoint what exactly the client is looking for—income, capital preservation, capital appreciation, or maybe a combination of these. We’ll also delve into the constraints that can limit or shape how those objectives are pursued (e.g., time horizon, liquidity, taxes, legal or regulatory constraints, and unique preferences like socially responsible investing).
Throughout this discussion, we’ll keep in mind the Canadian regulatory landscape, featuring the Canadian Investment Regulatory Organization (CIRO), which now oversees the responsibilities that historically belonged to the MFDA and IIROC. We’ll also highlight best practices and mention specific tools and resources that can make an advisor’s job easier. Let’s dig in.
I remember once chatting with a new client—let’s call her Sasha—who told me, “I want to make sure I never lose money.” That statement was her primary concern. But as we went deeper, I realized she was also unsatisfied with her current returns. So, she wanted safety (capital preservation) but desired better returns (capital appreciation) at the same time. It’s actually not uncommon to see contradictory or unclear goals like this. Without properly identifying her comfort level with risk, her time horizon, and the practicality of her desired returns, I could have wound up recommending the wrong approach.
When an advisor fails to clarify objectives and constraints, the risk of mismatched goals rises. That’s why there are regulatory guidelines—particularly from CIRO in Canada—requiring advisors to ensure that portfolios reflect stated objectives and constraints. In the process that leads to an IPS, these details become crucial checkpoints for measuring both the advisor’s performance and the client’s satisfaction down the road.
The starting point in any portfolio management process is to identify what an investor is hoping to achieve. Most objectives can be boiled down to one or more of the following categories:
Income Generation
Some clients prioritize a steady cash flow, whether from interest, dividends, or other distributions. For these investors—often retirees or those nearing retirement—the emphasis might be on regular income that covers living expenses. For instance, a retiree might aim for C$2,000 in monthly dividend and interest income to meet fixed costs. Generating a predictable stream of distributions can mean leaning into stable, lower-volatility asset classes, such as high-grade bonds, dividend-paying stocks, and sometimes annuities.
Capital Preservation
Clients with a low tolerance for risk or those concerned that they’ll outlive their nest egg often ask for near-term security and minimal volatility. This approach emphasizes safety of principal and might, for example, include short-duration government bonds, high-grade corporate bonds, or certificates of deposit (GICs in Canada). It’s important to note that, while “I never want to lose money” is a common refrain, leaving too much capital in super-safe vehicles can lead to slow or stagnant growth, especially if inflation outpaces the returns.
Capital Appreciation
This objective is especially relevant for clients who have time on their side. Younger investors or those comfortable with market ups and downs typically focus on growing the portfolio’s value in the long run. Equity-heavy portfolios, including both domestic and international markets, might be the go-to approach here. One might target a 5% or 6% annualized net return, for instance, by riding out equity market cycles.
Balanced Approaches
Many investors want “a little bit of everything.” Balanced approaches usually mix equity (for growth) and fixed income (for stability and income). A common example might be a 60/40 portfolio—60% in stocks and 40% in bonds. But even within a balanced approach, the client’s specific goals, constraints, and preferences dramatically affect the weights.
One key is to make each goal measurable. For instance, “achieve 5% annual growth” or “maintain C$2,000 monthly income distributions” provides more clarity than “invest for growth” or “I want income.” This specificity allows an advisor to measure performance accurately over time.
Just as important as identifying objectives is understanding the constraints that might limit or shape how those objectives can be realistically met. Constraints aren’t necessarily negative—they’re just a reality to work within. Think of it as the sandbox in which the advisor and client get to build the perfect castle. Let’s look at some that commonly arise.
Time Horizon
A good example: If an investor is saving for a down payment on a house in two years, a portfolio heavy in volatile stocks might be too risky. On the other hand, if the investor is looking toward retirement 25 years from now, a primarily fixed-income portfolio might be too conservative.
Liquidity Needs
Some investors need to access capital on short notice—for instance, to fund a business expansion, pay for a child’s tuition, or handle unexpected major expenses. These needs typically call for a portion of the portfolio to be in highly liquid assets such as cash, money market funds, or short-term bonds. The presence of high liquidity needs often reduces the portfolio’s capacity to hold long-term or illiquid investments like real estate limited partnerships or private market investments.
Taxes
Canada’s tax landscape can be quite involved, including personal income taxes, capital gains taxes, and dividends, each taxed differently. High-net-worth clients, in particular, might require sophisticated tax strategies, such as asset location (putting income-generating products in tax-sheltered accounts like TFSAs or RRSPs), strategic use of capital losses to offset gains, or investing in products designed to minimize taxable distributions.
Legal/Regulatory Constraints
Trusts, estates, pension funds, and corporate structures may carry specific legal restraints. For example, a trust deed might limit investment in certain securities or require diversification standards. Under CIRO regulations, advisors must also ensure that their recommendations meet the client’s stated needs and are suitable for their profile. If an individual is subject to certain trust obligations or fiduciary responsibilities, the portfolio may require more documentation and monitoring.
Unique Preferences
Some individuals have personal values that guide their asset choices. This might include:
In recent years, SRI or ESG (Environmental, Social, Governance) considerations have gained traction, with many mainstream asset managers offering specific mutual funds or ETFs that filter companies based on pre-set criteria.
Below is a simple Mermaid flowchart illustrating the framework an advisor might follow:
flowchart LR A["Assess <br/>Client Profile"] --> B["Determine <br/>Objectives"] B["Determine <br/>Objectives"] --> C["Identify <br/>Constraints"] C["Identify <br/>Constraints"] --> D["Draft <br/>IPS"]
The next step—once objectives and constraints are isolated—is to shape an investment strategy that aligns with both. This is where the rest of the chapters in this book come in handy, such as analyzing risk profiles (Chapter 2), selecting assets, and finalizing an allocation approach.
In practice, objectives and constraints can sometimes clash:
• High Return Needs vs. Low Risk Tolerance
A typical scenario: the client wants a 10% annual return with zero downside. Setting realistic expectations is key. Possibly, a mix of stable dividend-paying stocks and high-quality bonds might strike a compromise.
• Substantial Liquidity Needs vs. Desire for Higher-Yielding Illiquid Investments
When a client says, “I might need half of these funds in six months, but I’d like to invest in real estate projects that lock my money away for five years,” it’s a tension. Transparent planning about partial liquidity or adding a line of credit can help.
• Strict Ethical Constraints vs. Narrow Asset Universe
If a client wants to exclude all resource companies for environmental reasons, that can shrink the portfolio’s diversification. The advisor might then look at alternative ESG funds or green bonds.
In each case, it’s the advisor’s job to highlight the potential trade-offs and guide the client toward a portfolio that is sufficiently aligned with reality and personal values.
Case Study: The Retiree Wanting Steady Income
An advisor might recommend a balanced approach leaning heavily on fixed-income ETFs and stable dividend stocks. Possibly, a portion could sit in a short-term bond ladder to ensure monthly or quarterly payouts. Tax considerations would involve using Michael’s TFSA for high-yielding investments, while structuring some dividends in a taxable account given preferential dividend tax rates.
Case Study: The Young Tech Professional Seeking Growth
Given Sarah’s longer time horizon and higher risk tolerance, an advisor might allocate a larger portion to equities—both domestic and international—focusing on ESG funds or climate-friendly ETFs. Some tax planning might place a portion in her RRSP to minimize current tax liabilities. Alternatively, she could deploy capital to a TFSA for tax-free gains. If she feels comfortable with some volatility, she could invest in innovative growth companies or factor-based strategies described in Larry Swedroe’s books on factor investing.
Financial professionals in Canada have many resources for clarifying client objectives and constraints. Below are some you might find helpful:
Regulatory Guidance from CIRO
Portfolio Optimization Spreadsheets
Robo-Advisors’ Risk Engines
“Personal Finance for Canadians”
Larry Swedroe’s Books on Factor Investing
Determining investment objectives and constraints is both an art and a science. It requires empathy (to hear what the client is really saying, even if it’s not perfectly articulated), knowledge (understanding how financial instruments and market forces work), and, of course, compliance with regulatory guidelines (so that you meet the standards set by CIRO and keep your client’s best interests at heart).
At the heart of this process is the client-advisor relationship. Advisors who invest time in learning what their clients truly want—and what limitations they face—are in a more robust position to recommend portfolios that stand the test of time. Whether the client is aiming for stable retirement income, ready to chase tech-sector growth, or somewhere in between, a balanced, well-researched approach to objectives and constraints can make all the difference in achieving consistent, long-term success.