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Outcome-Based Investments

Explore how outcome-based investments align client-centric financial goals with specialized strategies, leveraging diverse asset classes and protective structures within the Canadian regulatory landscape.

23.8 Outcome-Based Investments

Outcome-based investments are increasingly popular in today’s wealth management landscape, particularly among advisors seeking to align portfolios with specific client-centric goals. Unlike strategies aimed at outperforming market indices, outcome-based strategies focus on achieving a defined objective, such as preserving capital, providing stable income, or targeting a particular return over a certain timeline. Depending on these objectives, they may incorporate traditional asset classes (e.g., equities and bonds), but commonly use alternative investments, options and other derivatives, or structured products to mitigate risks and enhance returns. This approach makes it easier for advisors and clients to track progress by monitoring how closely the portfolio is meeting personal milestones—whether funding a child’s education, maintaining a defined level of retirement income, or securing the principal for an estate plan.

In Canada, these practices fall under multiple regulatory frameworks. Advisors must ensure recommended solutions conform to CIRO (Canadian Investment Regulatory Organization) guidelines, fulfill suitability requirements, and disclose complex product features. Insurance regulators at the provincial level, as well as the Office of the Superintendent of Financial Institutions (OSFI), oversee products that incorporate guarantees of principal or insured elements, such as Guaranteed Minimum Withdrawal Benefit (GMWB) contracts.

Outcome-based investments share many of the same foundational components as traditional investing but add another layer of customization. Below, we explore the key elements, benefits, and challenges of implementing outcome-based strategies, as well as how they may be applied in real-world situations to meet clients’ unique needs.


Defining Outcome-Based Investments

An outcome-based investment is a product or strategy built with the primary objective of meeting a specific goal rather than outperforming a particular benchmark. For example:

• Capital Preservation: Protecting principal, potentially with guaranteed structures like principal-protected notes (PPNs).
• Stable Income: Creating monthly or quarterly cash flow, often through structured income funds or GMWB products.
• Targeted Growth: Seeking a specific annualized return over a set timeframe, sometimes using structured notes with built-in downside buffers.

Because the focus is on “achieving a goal” rather than “beating the market,” the success of the strategy is measured more directly against the client’s personal benchmarks—such as required cash flow in retirement—rather than the S&P/TSX Composite or other market indices.


Core Principles of Outcome-Based Investing

Client-Centric Goals

In traditional model portfolios, allocation decisions often start by looking at historical market returns or risk metrics across asset classes. Outcome-based strategies approach the problem from the opposite direction:

  1. Start by clarifying the client’s specific objective (e.g., “I need $50,000 per year for retirement expenses for the next 20 years”).
  2. Use financial planning tools to identify the rate of return, risk tolerance, and time horizon required to achieve or exceed that objective.
  3. Construct a solution that explicitly maps to that objective, selecting from a wide range of instruments—principal protection, derivatives, or alternative investments as needed.

Multi-Asset Class Approach

Outcome-based portfolios often seek diversification on a deeper level than just mixing equities and bonds. They may incorporate:

• Equity Slices (e.g., Canadian dividend stocks for stable income).
• Fixed Income (e.g., short-duration bonds for capital preservation in volatile markets).
• Alternative Assets (e.g., real estate investment trusts (REITs), infrastructure funds, private equity).
• Structured Products (e.g., notes offering predefined upside potential with partial downside protection).

By combining these instruments in service of a defined outcome, the portfolio can be more resilient to market fluctuations while still targeting the client’s required end goal.

Structured or Insured Products

Outcome-based offerings frequently integrate structured or insured products that promise a certain level of protection. Common examples include:

• Principal-Protected Notes (PPNs): Guarantee the return of the original principal at maturity, with possible upside tied to an underlying index or basket of assets.
• Guaranteed Minimum Withdrawal Benefit (GMWB) Contracts: Insurance-based solutions guaranteeing a minimum level of lifetime income while still permitting market participation.
• Equity-Linked GICs: Market-linked guaranteed investment certificates available from Canadian banks like RBC or TD, which protect principal but offer returns connected to equities.


Practical Examples and Case Studies

Education Funding with Structured Notes

Consider a client looking to fund a child’s post-secondary education in 15 years. They want to ensure that no matter how the markets perform leading up to the start of the child’s schooling, they will have at least $100,000 available. Through an outcome-based approach:

  1. The advisor may recommend investing in a structured note that matures around the time the child starts university.
  2. The note provides principal protection, ensuring the invested capital is fully returned at maturity.
  3. Any additional upside depends on equity market performance, subject to a cap.

This blend of safeguarding the principal and benefiting from possible market growth results in an outcome-based solution precisely aligned with the stated goal.

Retirement Income with GMWB

Another scenario involves a retiree who requires a minimum consistent income stream of $40,000 per year. GMWB products available through Canadian insurers can offer:

  1. Guaranteed, predictable lifetime income—even if the underlying fund value fluctuates or, in some cases, falls below the original principal.
  2. Continued participation in market growth, enhancing the annual income payout if asset performance is strong.
  3. Built-in spousal benefits in some instances, ensuring continuity of income for partners.

This approach directly supports a retiree’s objective to have stable, predetermined cash flow.

Goal-Focused Offering by Canadian Banks

Major Canadian banks such as RBC and TD have specialized outcome-based offerings, including structured GICs and private pools tailored to retirement or estate objectives. For instance, RBC may provide RBC Upside GICs linking returns to a basket of equities while ensuring full principal protection, or TD might offer a structured product that locks in partial market gains while capping the downside. These real-world examples illustrate the robust variety of outcome-based options available to Canadian consumers.


The Outcome-Based Investment Process

Below is a simplified visual flow of how advisors typically structure outcome-based investments to address client’s goals.

    flowchart TD
	    A[Identify Specific Client Goal] --> B[Determine Required Return & Risk Tolerance]
	    B --> C[Select Suitable Instruments]
	    C --> D[Construct Custom Strategy]
	    D --> E[Communicate \n Objectives and Risks]
	    E --> F[Monitor Progress Towards Outcome \n (Reporting Milestones)]
	    F --> G[Adjust Portfolio \n if Needed]

Explanation of each step:

  1. Identify Specific Client Goal: Work closely with the client to clarify objectives (income needs, capital preservation, etc.).
  2. Determine Required Return & Risk Tolerance: Conduct thorough financial planning, including scenario analysis and stress tests.
  3. Select Suitable Instruments: Choose from equities, bonds, alternatives, structured products, or guaranteed investments.
  4. Construct Custom Strategy: Optimize asset allocation, layering on hedges or guarantees where necessary.
  5. Communicate Objectives and Risks: Ensure client comprehension of fees, derivative exposure, potential and limitations.
  6. Monitor Progress: Track performance regularly to confirm the investment remains aligned with the client’s goal.
  7. Adjust Portfolio: Rebalance or modify allocations if the client’s situation or market environment changes significantly.

Risk Assessment and Common Pitfalls

A crucial aspect of outcome-based investments is recognizing that protective structures alone do not eliminate risk entirely. For instance:

Credit Risk: Investors remain exposed to the creditworthiness of the issuer (e.g., bank or insurance company).
Complex Fee Structures: Structured notes can include hidden costs or complex fee arrangements that reduce net returns if not carefully evaluated.
Derivatives Risk: Hedging strategies or built-in options can face valuation complexities, liquidity constraints, and counterparty risk.
Caps and Participation Rates: Guaranteed or principal-protected products may cap upside potential or limit the participation rate in a rising market, potentially leading to underperformance compared to a conventional equity fund.

Advisors should document these risks clearly, following all relevant disclosure requirements, and ensure that the client’s risk tolerance and needs align with the chosen structure. Marketing materials may promote “meeting goals,” but the client must fully understand any built-in limitations or possible shortfalls.


Regulatory Considerations

Disclosure and Suitability

Outcome-based products often include derivatives or leverage, bringing them within CIRO guidelines to ensure suitability. Advisors must:

• Disclose any embedded derivatives (e.g., call or put options in structured products).
• Describe the structure of insurance contracts (e.g., GMWB fees and provisions) accurately.
• Provide transparent fee disclosure for embedded management expenses, guarantee fees, or performance-based fees.

Insurance Oversight

Products incorporating insurance guarantees (such as GMWBs) are generally subject to provincial insurance regulators and OSFI. Advisors selling these solutions in Canada must hold the appropriate insurance licenses.

CSA Perspective on Structured Products

The Canadian Securities Administrators (CSA) have published guidelines that focus on the complexity and transparency of structured products sold to retail investors. Advisors should consult resources like the “Structured Products & Retail Investor” page on the CSA website to remain current with best practices.


Benefits of Outcome-Based Investments

  1. Clarity for Clients: Tying success metrics directly to personal goals can help eliminate the confusion of benchmark-based performance discussions.
  2. Behavioral Benefits: Emphasizing progress toward life goals can reduce emotional reactions to short-term market volatility.
  3. Flexibility: Advisors can customize or combine multiple instruments to tailor solutions for diverse client profiles.
  4. Potential Risk Mitigation: While not guaranteed for every scenario, structures like principal protection reduce exposure to severe market downturns in many cases.

Best Practices for Implementation

  1. Deep Discovery Process: Conduct thorough discussion to identify critical life or business events that require reliable funding.
  2. Transparent Communication: Explain fees, lock-in periods, and payout scenarios in plain language.
  3. Continuous Monitoring: Maintain regular check-ins to see if the client’s circumstances or market conditions warrant an adjustment.
  4. Incorporate Holistic Planning: Integrate outcome-based pieces into a broader financial plan, ensuring synergy with registered accounts, tax strategies, and estate planning.
  5. Compliance Verification: Coordinate efforts with legal and compliance teams to ensure product suitability and adherence to CIRO guidelines.

Potential Challenges and How to Overcome Them

Overreliance on Guarantees: Clients may assume absolute safety. Advisors should clarify that guarantees depend on the solvency of the issuing entity.
Complexity of Derivatives: Educate clients about the use of options or swaps, keeping the conversation accessible and relevant to overall goals.
Limited Liquidity: Some structured products or insurance contracts impose surrender charges or liquidity constraints. Advisors should assess the client’s future cash flow needs to avoid forced redemptions.
Fee Impact: Many outcome-based products price in cost layers for guarantees or derivative strategies. Compare net performance—after all fees—with simpler alternatives to ensure true value.


Summary and Actionable Insights

Outcome-based investments can significantly enhance a financial planner’s toolkit to meet client objectives in a direct and measurable way. By structuring solutions around specific milestones—such as retirement income, capital needs for future education costs, or principal preservation—clients gain clarity and confidence in their pathways to success. However, the complexity inherent in derivatives, various guarantee structures, and multi-layered fee models underscores the importance of thorough risk analysis and transparent communication.

Advisors should:

• Start with clearly defined goals and tailor investments around those objectives.
• Incorporate a multi-asset, blended approach, selecting from equities, fixed income, structured products, and alternatives.
• Maintain compliance with CSA and CIRO disclosure requirements, especially when derivatives or leverage are involved.
• Collaborate with licensed insurance professionals where guaranteed or insured products are part of the solution.
• Continuously monitor whether the outcome-based strategy remains on track, rebalance or re-evaluate as clients’ lives change.

Remember that the journey toward an outcome is dynamic; strategies that were once suitable may become less aligned if life circumstances or market conditions change substantially.


Outcome-Based Investing Quiz

### Which of the following best describes an outcome-based investment? - [x] A product or strategy that aims to meet a specific investor goal rather than beat a market index. - [ ] A product that strictly invests in bonds for capital preservation. - [ ] An ETF that benchmarks its performance against the S&P/TSX Composite. - [ ] A private equity fund seeking maximum growth regardless of risk. > **Explanation:** Outcome-based investments focus on meeting an investor’s life goal—such as capital preservation or stable income—instead of concentrating on outperforming traditional indices. ### Which of the following products can be used in an outcome-based portfolio for capital protection? - [x] Principal-Protected Notes (PPNs) - [ ] Conventional money market mutual funds - [x] Guaranteed Minimum Withdrawal Benefit (GMWB) contracts - [ ] Non-guaranteed common shares > **Explanation:** Principal-Protected Notes guarantee the return of the investor’s principal at maturity, and GMWB contracts offer lifetime income protection. Common shares are not guaranteed and can experience significant volatility. ### When constructing an outcome-based strategy for a child’s education, what key factor should guide the portfolio design? - [x] The defined objective of having a certain amount of capital by a specific time (e.g., 15 years). - [ ] The performance of the S&P/TSX over the next quarter. - [ ] The trailing 3-year return of a standard balanced fund. - [ ] The client's short-term desire for speculative growth in cryptocurrencies. > **Explanation:** Outcome-based investments revolve around the specific objective (i.e., ensuring a certain level of funds for education) by a given timeframe, rather than focusing on short-term market movements or unrelated speculation. ### Which Canadian regulatory body provides guidelines on structured product transparency? - [x] The Canadian Securities Administrators (CSA) - [ ] The Toronto Stock Exchange (TSX) - [ ] FINRA - [ ] The U.S. Securities and Exchange Commission (SEC) > **Explanation:** The CSA has published guidelines regarding the disclosure and transparency of structured products sold to retail investors in Canada. ### What is a major benefit of adopting an outcome-based approach in conversations with clients? - [x] It aligns the portfolio’s performance measurements with personal life goals. - [ ] It eliminates the need to discuss fees and expenses. - [x] It focuses on the client’s objective rather than constant market fluctuations. - [ ] It guarantees total elimination of all investment risk. > **Explanation:** By shifting the conversation to progress toward life goals, clients often feel more comfortable with market volatility, reducing the focus on short-term performance. However, outcome-based approaches do not guarantee the absence of all risk. ### Why is risk assessment crucial for outcome-based investments? - [x] Some complex products rely on derivatives and do not guarantee results. - [ ] All outcome-based products automatically eliminate credit risk. - [ ] They are less regulated than traditional mutual funds. - [ ] They only invest in risk-free government bonds. > **Explanation:** Outcome-based products can use derivatives, structured notes, or other features that carry credit risk, fees, or derivative-related complexities. Advisors must perform robust risk assessments regardless of product type. ### Under which oversight are Canadian GMWB (Guaranteed Minimum Withdrawal Benefit) products? - [x] Provincial insurance regulators - [ ] The Commodity Futures Trading Commission (CFTC) - [x] Office of the Superintendent of Financial Institutions (OSFI) - [ ] Canada Revenue Agency (CRA) > **Explanation:** Insurance-based products with guarantees, such as GMWB, fall under the purview of provincial insurance regulators and OSFI, ensuring their soundness and regulatory compliance. ### Which of the following is a potential drawback of principal-protected notes? - [x] Their upside potential may be capped or limited. - [ ] They have no credit risk. - [ ] They never involve derivatives. - [ ] They are not suitable for goal-based investing. > **Explanation:** Principal-protected notes often limit the investor’s participation in market gains in exchange for capital protection. They do involve credit risk and can incorporate derivatives to structure their payouts. ### What is the main reason why advisors must continuously monitor clients’ outcome-based portfolios? - [x] To ensure the strategy remains aligned with evolving goals and market conditions. - [ ] To gauge whether the portfolio is beating a benchmark index. - [ ] To reduce compliance burden. - [ ] To confirm the product’s management fees remain consistent. > **Explanation:** Outcome-based strategies need continual reassessment to confirm that the investment structure and risk level remain appropriate for a client’s changing life events and market environments. ### When outcome-based products use complex derivatives, advisors must: - [x] Provide transparent disclosure of how these derivatives work and their associated risks. - [ ] Hide derivative exposure to simplify conversations. - [ ] Negotiate risk away with the issuing entity. - [ ] Automatically avoid them in all client portfolios. > **Explanation:** Advisors are obligated to transparently explain derivative-based product features, fees, and risks according to CIRO and CSA requirements, ensuring clients comprehend the potential implications and complexities.

For Additional Practice and Deeper Preparation

1. WME Course For Financial Planners (WME-FP): Exam 1
• Dive into 6 full-length mock exams—1,500 questions in total—expertly matching the scope of WME-FP Exam 1.
• Experience scenario-driven case questions and in-depth solutions, surpassing standard references.
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2. WME Course For Financial Planners (WME-FP): Exam 2
• Tackle 1,500 advanced questions spread across 6 rigorous mock exams (250 questions each).
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• Stay aligned with CIRO guidelines and CSI’s exam structure—this is a resource intentionally more challenging than the real exam to bolster your preparedness.

Note: While these courses are specifically crafted to align with the WME-FP exam outlines, they are independently developed and not endorsed by CSI or CIRO.